Help Center

Answers and support

Common questions about running heavy hauling and public works operations on ProveHaul.

Verify a ticket

Scan the QR code on any ProveHaul ticket to confirm it's authentic — you'll see the ticket number, the customer and hauling provider, the driver, truck, material, pickup and delivery, and the approval status. No financial or private information is shown. The QR opens a public verification page at provehaul.com/ticket/verify/… — no login required.

How do I get started?

Create an account, then set up your organization as a construction/agency customer or a hauling company or owner-operator. Agencies and contractors post work; providers find and accept it.

How do digital tickets work?

Each completed load becomes a numbered ticket with GPS, timestamps, photos and signatures, and a QR code. Customers review and approve tickets, and everything is kept in an immutable timeline.

What is detention tracking?

Waiting time is timed and GPS-verified from arrival. Detention accrues automatically after the free window, so waiting is provable without disputes.

Do owner-operators need dispatchers?

No. Owner-operators get the same capabilities as a hauling company — find work, run the one-button driver app, capture tickets, and get paid.

How do payments work?

Work is escrowed and released on verified, approved tickets, with invoicing and payouts handled in the platform.

Is there a mobile app for drivers?

Yes — the ProveHaul Driver App runs the one-button workflow, digital tickets, QR, photos, signatures and GPS in the field.

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